Here are a couple of our Frequently Asked Questions! If you don’t see your question below, feel free to email us a line!
Product Details
- If you are a professional looking for accessories products, please contact us directly on the form HERE. If you are in Spain or in the United Arab Emirates, find the contact of our representatives HERE.
- If you are an end user looking for accessories products, you can buy on our ONLINE SHOP 🙂 Visit it here and discover products by DAM and other Portuguese brands.
- For more information, you can send us an email to contact@damportugal.com or call us to +351 920 401 918
All our accessories are made in Portugal, namely Paços de Ferreira, Paredes, Barcelos and Leiria. In Portugal, there is an abundance of skills and know-how. There is also a collective heritage that stays genuine. This is why we have passion for our country and a conviction: our location is special and our people make the difference.
Portuguese heritage! We are just 20 kms from the Maritime Coast, 30 kms from the mountains, 40 kms from the airport. Besides this, 30 kms from us is one of the first wine-producing regions of the world – Douro Valley. And also a landscape and heritage that gives us energy and creativity, making us feel good. This is why our clocks, mirrors, hooks and decorative accessories reflect what surrounds us.
The Big mirror has a diameter of 50 cm / 19.7″ and the small mirror has a diameter of 20 cm / 7.8″ and has a backrest. Both are generally used in kitchens and bars.
You can find EAN codes on both the individual product page and in the catalogue here.
All our measurements of the accessories are stated on the website, catalog and technical sheets under ‘Specifications and dimensions’.
Please contact us to contact@damportugal.com to receive the prices of the accessories.
Our accessories are ready to use. They do not need to be assembled.
All the decor accessories by DAM are guaranteed for a period of 2 years. It includes problems concerned with production or material faults. During this time we will repair or replace the products. The warranty excludes all damages caused by improper usage, negligence or natural wearing out of the product.
Our finest task is to design and manufacture quality products that last for generations. Packaging, type of materials and the recycling of the accessories are aspects we consider in the design development, to extend the durability of every single product.
No. We do not use dangerous or harmful chemicals in our accessories. Or wood and cork are FSC®-certified. Want to know more about our materials and our sustainability vision?
Our finest task is to design and manufacture quality products that last for generations. Packaging, type of materials and the recycling of the accessories are aspects we consider in the design development, to extend the durability of every single product.
Downloads
Please click here to download the 2D and 3D files of our accessories
2D graphics are available as DWG. 3D graphics are available as DWG, OBJ and STP.
Please click here to download the technical sheets of our accessories.
Materials
Cork is a material that is 100% natural, recyclable, reusable and renewable. This is why it is regarded as a raw material of excellence with favorable consequences for natural resources and for Planet Earth. The material is dust and stain-repellent, anti-bacterial, washable and waterproof – which makes it wonderful for our decorative accessories.
Yes! Our cork is 100% sustainable and eco-friendly!
Cork is the outer bark of the cork oak tree, quercus suber, which grows mainly in the Mediterranean region. It is part of the periderm (skin) system that covers the stem/trunk of the tree.
It is a material that is 100% natural, recyclable, reusable and renewable. This is why it is regarded as a raw material of excellence with favorable consequences for natural resources and for Planet Earth. The material is dust and stain-repellent, anti-bacterial, washable and waterproof – which makes it wonderful for multiple applications.
Cork is harvested every nine years on a sustainable basis, without any trees being cut in the process. The bark is stripped off the tree in sections without hurting the trunk by highly skilled professionals, always between May and August. A cork oak tree can live, on average, 200 years, and can be harvested up to 20 times during its life cycle, making cork a truly inexhaustible natural resource.
The “montados” (cork oak forests) are vital for the maintenance and preservation of the flora and fauna. They are the basis for one of the 35 most important biodiversity conservation global ecosystems. Over two hundred animal species and 135 plant species find here the ideal conditions for survival. The “montados” also protect against erosion and consequent desertification. They are an anti-fire barrier, due to the weak combustion of cork, and play a significant role in regulating the hydrological cycle. They also provide a significant contribution with regard to the air we breathe because they fix carbon dioxide. It is estimated that every year the cork forests retain up to 14 million tons of CO2, a precious help to reduce greenhouse gas emissions, the main cause of climate change. Equally surprising is the fact that a harvested cork oak tree, during the natural regeneration process, retains, on average, five times more CO2. The ability to retain carbon dioxide also extends to cork manufactured products, which continue to fulfill this function of CO2 fixation.
Our timber accessories are made of American white oak, American black walnut, European ash from sustainable farms.
We use only the highest grade timber available, FAS First and Seconds, with the fewest knots and most consistent grain patterns. And this timber is only available from sustainable farms, as the regular monitoring, pruning, replanting, and general care of the trees on managed forests is what creates planks of this quality.
The timber we use comes from only available sustainable farms, as the regular monitoring, pruning, replanting, and general care of the trees on managed forests is what creates planks of this quality. We use only the highest grade timber available, FAS First and Seconds, with the fewest knots and most consistent grain patterns.
Maintenance
At DAM, we believe that natural materials create furniture that lasts. We spend a long time designing and producing our accessories to achieve the best quality. Correct care will extend the life of your furniture. When you’ll receive your new DAM product, please check the care and maintenance tips.
Keep your new accessories away from direct sunlight. The discoloration will happen over time if left in the sun. Use a dry, soft cotton cloth to clean your piece. Do not use detergent or any cleaning product, only water (but it also should be avoided). Avoid the contact with acid liquids such as wine, because it could create stains. And most important, give them all your love.
If your suspended clock has a specific color code, you can contact us to get the right color code.
Can a scratch on a mirror be repaired? It depends if it is a light scratch or a deep scratch. Please contact us and we will analyze case by case, giving you feedback as soon as possible, so you can quickly enjoy your DAM product to the fullest.
For a quick clean, use warm water. Rub your mirror in circular motions. Use a damp microfiber cloth dipped in warm water. Use a dry microfiber cloth to remove excess water and prevent streaks or water marks.
In the event of a component or the entire design accessory being damaged, or in the case of the end of its use cycle, they are almost totally recyclable. The cork should be divided into several parts and proceed to the ecopoint dedicated to cork stoppers to make new agglomerated cork. The wooden structure proceeds to the production of new wood derivatives or combustion. Please note the glass of the mirror is not recyclable: you’ll have to throw it in the unsorted trash or find a way to reuse it.
However, the DAM brand is committed to providing all the necessary support in the repair, supply of components or maintenance products such as: putty for cork, wood or finishing grooves. In the case of products still in use, the brand undertakes to negotiate the acquisition and collection of such products.
Mirrors, such as window panes, cannot be placed in the green recycling bin; so if you’ve broken one you’ll have to throw it in the unsorted trash or find a way to reuse it.
Another tip is to consult manufacturers and mirrors near you. They are also responsible for disposing of your products correctly and can help you with this task.
When mounting your DAM coat hook to a wall, it is important that it is mounted both securely and
correctly. The best way to mount your product depends on the type of wall it is being attached to. Our coat hooks include the right wall plug and screw.
When mounting the wall peg of your clock to a wall, it is important that it is mounted securely and
correctly. The best way to mount the wall peg depends on the type of wall it is being attached to. Our wall clock includes the right wall plug and screw to attach the wall peg and then hang the clock.
